MEETINGS DIARY

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Ambassador Training

The Course

The initiative aims to train 200 local people to give them the confidence and skills to promote The Valleys to visitors.

This training consists of two core modules over two full days:

1) World Host - highly-regarded training in the principles of customer care. Widely used in the Tourism and Service industry.

2) Our Place - an area-specific training day which will encourage you to look at your locality through the eyes of the visitor.

In addition, further special interest modules such as arts, religion, outdoor activities and heritage modules will be available.

Upon completion, participants will be accredited through the World Host training programme, a recognised qualification within the Tourism industry.

Get Involved

We are currently arranging training sessions in local areas when we have sufficient interest (12-16 people per training session). We are more than happy to visit you and your group to present further information if you prefer.

We are looking for individuals and community groups to;

- Provide a warm Welsh welcome

- Be passionate about the Valleys

- Be interested in their local history & heritage

You will also have the chance to meet like-minded people and fellow Ambassadors at networking events across the Valleys Regional Park – an area which stretches from Kidwelly to Cwmbran!

If you are interested in taking part then just complete the application form attached and either email or post back.

Current Ambassadors

We now have trained 60 Ambassadors in courses to date.

Downloads

-Community Tourism flyer

-Community Tourism Ambassador Training flyer

-Community Tourism Ambassador Application Form